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Net Promoter Score (NPS) Calculator

Calculate your Net Promoter Score from survey responses: promoters (9–10), passives (7–8) and detractors (0–6).

Tip from Tink: Above 0 is good, above 50 is excellent, above 70 is world class.

NPS
45
Rating
Good
Promoters
60%
Detractors
15%
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How to use the Net Promoter Score (NPS) Calculator

  1. Enter how many people answered 9–10, 7–8 and 0–6.
  2. Read your NPS from -100 to 100.
  3. Compare with the rating bands.

Everything runs in your browser. Nothing you enter is uploaded.